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To sign an issue, the user must have view access to the issue and the issue must be editable (unless the Advanced Security option is enabled) . When an issue is closed, it is and Signatures are still Open (Not finalized).
It is possible to prevent new signatures on specific issue states (e.g. Closed) by setting the issue to be read-only through workflow status property jira.issue.editable=false.
See this link for more information: https://confluence.atlassian.com/jirakb/issues-are-editable-in-closed-state-218268664.html
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eSign Issue Fields
The eSign addon app includes and automatically populates read-only issue fields in Jira. These can be used to enhance search and filter capabilities to locate Jira issues with signatures and display within search results. Enable these fields within Jira Issue Configuration - Custom Fields, and then add to appropriate screens.
These custom fields can also be included Jira filters, exports (to Microsoft Word and XML), and third party apps like Xporter.
Field | Example | Description |
|---|---|---|
Signature Count | 3 | Count of signatures on this issue |
Signature Pending | 2 | Count of pending signatures (open invites) on this issue. |
Signature Export | <see below> | Summary of all signatures with name, title, date/time and meaning. |
Signed By | John Hancock, James Smith, Winston Churchill | List of signee names |
Signed On | Jan 15, 2020 3:15 PM | Date/time of most recent signature |
Signature Export Example
1, John Hancock, Historical Figure, Jan 15 2020 3:15 PM, Author, Review,
2, James Smith, Historical Figure, Jan 16 2020 11:35 AM, Approval, Review,
3, Winston Churchill, Prime Minister, Jan 16 2020 11:36 AM, Approval, Final Review,
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