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  1. Customers will be able to see their own and any other customer signatures within the Portal, but staff/agent signatures are not visible.

  2. Agents can only view/sign from the full Issue screen, they will not see signatures in the portal.

  3. Signature audit comments are restricted to internal visibility so they will not be visible on the Portal.

  4. Customers can only sign a request if they have not already signed it. An internal user with project admin can reset signatures if necessary to clear (ALL) customer signatures.

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