eSign for Confluence
2024 Updates
Last Release: 2024-03-11

Data Processing Residency available for Europe

eSign for Confluence has added a new EU processing location. Customers now have the option to “Pin” their eSign app location to European Union or USA. Once pinned, the eSign server(s) in that location will perform all signature processing for that cloud site.

Note that eSign does not permanently store any end-user data outside of the Atlassian cloud. This change will have 2 key benefits:

For customers with EU compliance requirements, pinning the location to EU will ensure that signature data processing occurs with the EU.
Customers with Atlassian cloud sites located “closer” to the EU will notice faster response time when working with eSign as compared to the US hosted location.

See this Atlassian article for more information on Data Residency. https://www.atlassian.com/software/data-residency

Pinning apps is available within admin.atlassian.com

Application Residency and Diagnostics

To improve visibility, the eSign Global Settings page now displays the app current host, location and measured client browser latency.

Access from Confluence Administration > eSign for Confluence > eSign Global Settings

Additional Items

2024-01-24 Resolved issue with unicode titles blocking pin reset.
2024-01-24 Resolved issue with application user accounts showing in the invite users list.
2024-02-08 Resolved issue where the reset pin link in popup expired pin message did not work.
2024-02-16 Resolved issue where the Administrator Action > Remove All Signatures may not complete if am expected signature data property was missing