See https://support.esign-app.com for eSign Documentation and Support

eSign for Jira - March 2022 Update

1. Service Management Portal - additional enhancements for internal Jira users.

With this update Internal Jira users (e.g for an internal help desk) can now view signatures on their raised service requests without requiring project level browse access.

Note that permission to Execute signatures requires either Edit issue OR use the Advanced Security option to grant eSign Execute Signature to a specific group. See https://digitalrose.atlassian.net/wiki/spaces/ESIGN/pages/122159105 for more information on Advanced Security.

2. Support Documentation Moved

eSign online support documentation has moved to https://support.esign-app.com.

3. Security Updates

  • Security update in workflow administration