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The Jira API returned a security error when eSign attempted to edit issue [Issue Number]. Review project security settings and contact support if the problem persists. (403)
eSign sends the project administrator an email: eSign encountered a problem generating and attaching the PDF Signature Archive to this issue. Review and contact your administrator or support for assistance. PDF Report failed to attach (403)
eSign reports an error like Issue not found (404) while a user attempts to Sign or interact with an existing issue.
Cause
eSign for Jira (App) user does not have access to edit the issue. As eSign stores the signature data via extended properties on the issues, this problem prevents signature data or the attachments from being stored.
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