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This reference table highlights the features and capabilities of the eSign Electronic Signatures for Jira. (See the full User Guide eSign for Jira - User Guide for more information.

Signature Execution

  • Execute Signatures for multiple users on any issue in Jira.

  • Designed to meet FDA CFR Part 11 requirements for electronic records and signatures (See US FDA Part 11

Mapping
  • Electronic Signature Assessment )

  • Multi-factor authentication with personal Signature Pins in addition to Jira Cloud security.

  • Personal Signature Pins are persistent and reusable to optimize usability.

No waiting for a OTP (one time password) to be emailed every time a user needs to sign something.
  • One-Time Pins available as an option - (warning) New 2024

  • Bulk Signature Executions (sign multiple issues with a single operation)

(warning) New 2021

Signature Manifestations

  • Capture User Name, Date/Time and Meaning of each Signature

.
  • , plus user account ID and email

  • Signatures reflect and capture local Time zone of executors.

  • Capture checksum of issue content at time of signature for verification.

  • Capture of Titles. User Titles saved for reuse and usability.

  • Configurable list of

meanings
  • Signature Types by Project.

Signature Integrity

  • Signatures verified against issue contents provides detection if the issue has changed since each signature was captured.

  • Verify signatures against additional configured issue fields (built-in and custom). (warning) New 2023

  • Generate a verification certificate for any signed issue.

  • Bulk verification certificate generation supported. Print/Save to PDF.

  • Comprehensive audit trail of signature activity including voided signatures.

Security and Infrastructure

  • eSign hosted on professionally managed and secured Heroku platform on AWS.

  • All data at rest is stored within the JIRA Cloud environment, not on eSign servers.

  • AWS Cloudfront Global CDN for optimal regional performance.

  • All data in transit encrypted via TLS

  • GDPR Compliance Policy

(warning) New 2021

Signature Invites and Management

  • Invite Users and/or Groups to Sign issues with email notifications.

  • Invite each User for specific meaning (e.g. Author, Approver vs Reviewer)

  • Search and View issues with outstanding Signatures

  • Finalize Signatures on issues where signatures are complete.

(warning) New 2021
  • Bulk Signature Invites; invite users to sign multiple issues with one request

(warning) New 2021

eSign Configuration

  • Configure statuses and users that are allowed to sign.

  • Configure allowable meanings at the project level.

    • Globally enable/disable eSign for all projects (warning) New 2023

    • Configure distinct Signature Type meanings and control which issue types, states and user roles they apply to. (warning) New 2023

    • Signature administration functions restricted to project administrators.

    • Enable PDF Archiving

    per project
    • of Signatures with Issue Snapshots, including embedded images. (warning) Enhanced 2023

    Issue Workflow Integration

    • Users can approve the same issue in multiple statuses with separate independent signatures.

    • Includes workflow validator to control transitions. Restrict by number of signatures, pending signatures

    etc
    • , current user

    • Finalize post function to close Signatures and generate a PDF Signature Archive.

    Includes post function that can clear/
    • Additional post functions to reopen or reset signatures on transition.

    • Possible to execute signatures on read-only issues through advanced security option.

    Data Import and Migration


    (warning) New 2021

    • Bulk import signatures into Jira Cloud issues from flexible flat file formats.

    • Migrate signatures from on premise Jira Server systems and other third party systems.

    Data Export and Integration

    • Integrated PDF Signature Archives

    (warning) New 2021
    • Extended custom fields with signature count, signees list, and full signatures list available to include on Jira issue screens, JQL search and exports.

    • JQL indexed search to identify pending (invited) signatures.

    Atlassian Jira Mobile

    (warning) New 2021
    • Support native Jira Mobile Cloud Apps on iOS and Android

    • View and Execute Signatures anywhere from a tablet/smartphone

    Atlassian Confluence


    (warning) New 2021


    Atlassian Service Management

    • Service Management Portal allows signatures to be captured for unlimited public customer accounts.