See https://support.esign-app.com for eSign Documentation and Support

Data Security Policy

User Data Storage and Encryption

The eSign Document Management application does not persistently store any user, signature or document data outside of the customer’s Atlassian Confluence cloud hosting environment.

All communication between the Atlassian cloud environment, the User’s browser, and the hosted eSign servers are encrypted using HTTPS.

Data Access

Digital Rose staff and the eSign operations team do not have access to customer data.

Security Breaches

In case of security breaches, Atlassian will be notified immediately via an Add-on Security Incident (link).

Security Vulnerabilities

In case of identified security vulnerabilities being detected, a high priority incident will be created to patch the vulnerability as soon as possible.