eSign Feature Summary

Signature Execution

• Execute Signatures for multiple users on any issue in Jira.

• Designed to meet FDA CFR Part 11 requirements for electronic records and signatures (See US FDA Part 11 Electronic Signature Assessment )

• Multi-factor authentication with personal Signature Pins in addition to Jira Cloud security.

• Personal Signature Pins are persistent and reusable to optimize usability. No waiting for a OTP (one time password) to be emailed every time a user needs to sign something.

• Bulk Signature Executions (sign multiple issues with a single operation)

Signature Manifestations

• Capture User Name, Date/Time and Meaning of each Signature.

• Signatures reflect and capture local Time zone of executors.

• Capture checksum of issue content at time of signature.

• Capture of Titles. User Titles saved for reuse and usability.

• Configurable list of meanings by Project.

Signature Integrity

• Signatures verified against issue contents provides detection if the issue has changed since each signature was captured.

• Verify signatures against additional configured issue fields (built-in and custom). New 2023

• Generate a verification certificate for any signed issue.

• Bulk verification certificate generation supported. Print/Save to PDF.

• Comprehensive audit trail of signature activity including voided signatures.

Security and Infrastructure

• eSign hosted on professionally managed and secured Heroku platform on AWS.

• All data at rest is stored within the JIRA Cloud environment, not on eSign servers.

• AWS Cloudfront Global CDN for optimal regional performance.

• All data in transit encrypted via TLS

• GDPR Compliance Policy

• Data Residency and Data Access Transparency Policy

Signature Invites and Management

• Invite Users and/or Groups to Sign issues with email notifications.

• Invite each User for specific meaning (e.g. Author, Approver vs Reviewer)

• Search and View issues with outstanding Signatures

• Finalize Signatures on issues where signatures are complete.

• Bulk Signature Invites; invite users to sign multiple issues with one request

eSign Configuration

• Globally enable/disable eSign for all projects New 2023

• Configure distinct Signature Type meanings and control which issue types, states and user roles they apply to. New 2023

• Signature administration functions restricted to project administrators.

• Enable PDF Archiving of Signatures with Issue Snapshots, including embedded images. Enhanced 2023

Issue Workflow Integration

• Users can approve the same issue in multiple statuses with separate independent signatures.

• Includes workflow validator to control transitions. Restrict by number of signatures, pending signatures, current user

• Finalize post function to close Signatures and generate a PDF Signature Archive.

• Additional post functions to reopen or reset signatures on transition.

• Possible to execute signatures on read-only issues through advanced security option.

Data Import and Migration

• Bulk import signatures into Jira Cloud issues from flexible flat file formats.

• Migrate signatures from on premise Jira Server systems and other third party systems.

Data Export and Integration

• Integrated PDF Signature Archives

• Extended custom fields with signature count, signees list, and full signatures list available to include on Jira issue screens, JQL search and exports.

• JQL indexed search to identify pending (invited) signatures.

Atlassian Jira Mobile

• Support native Jira Mobile Cloud Apps on iOS and Android

• View and Execute Signatures anywhere from a tablet/smartphone

Atlassian Confluence

• eSign for Confluence app available for Electronic Signatures on Confluence content (see https://digitalrose.atlassian.net/wiki/spaces/CSIGN).

• Provides consistency for customers requiring Signatures across Confluence and Jira.

Atlassian Service Management

• Service Management Portal allows signatures to be captured for unlimited public customer accounts.