eSign for Confluence 2024 Updates Feature Release: 2024-03-11 Last Update: 2024-10-01

Highlights

Data Processing Residency available for Europe

eSign for Confluence has added a new EU processing location. Customers now have the option to “Pin” their eSign app location to European Union or USA. Once pinned, the eSign server(s) in that location will perform all signature processing for that cloud site.

Note that eSign does not permanently store any end-user data outside of the Atlassian cloud. This change will have 2 key benefits:

1. For customers with EU compliance requirements, pinning the location to EU will ensure that signature data processing occurs with the EU.

2. Customers with Atlassian cloud sites located “closer” to the EU will notice faster response time when working with eSign as compared to the US hosted location.

See this Atlassian article for more information on Data Residency. https://www.atlassian.com/software/data-residency

Pinning apps is available within admin.atlassian.com

Application Residency and Diagnostics

To improve visibility, the eSign Global Settings page now displays the app current host, location and measured client browser latency.

Access from Confluence Administration > eSign for Confluence > eSign Global Settings

Webhooks for Confluence Automation

• Automation rules such as adding custom labels, email or slack notifications, and other automation tasks can now be triggered by eSign Signature events.

• eSign configuration includes webhooks for Signature Start, Invite, Execute (Sign) and Finalize.

• Webhooks are compatible with and can trigger either Confluence or Jira Automation rules.

• Webhook provides relevant page and signature data to the Automation engine.

• See the Webhooks for Confluence and Jira Automation user guide for more information, and How to integrate Confluence Automation Rules with eSign Document Events for examples of Automation rule setup.

Change Log

2024-11-25

• FIX Resolve issue with automated data residency migration between US and EU environments

2024-11-06

• NEW Added Webhooks for Signature Event integration to Atlassian Automation rules. Configure the webhooks in eSign Global App Settings

• TECH Extended support for customers using eSign with Atlassian custom domains.

2024-10-26

• TECH Updates to use new Atlassian API’s.

2024-10-01

• IMPROVED Signature Macro has new option to show signature date only. Default is to show Date and Time.

• UX Signature Search macro can search within ancestor pages via CQL filter. Added documentation link and examples to show users how to configure this. See Signature Search Macro

• TECH Improve performance of Confluence PDF export of pages containing live Signature Search macro.

• TECH Improve logging and resilience for emails sent when some users have missing addresses.

2024-09-09

• FIX Fix the display of invited users whose names contain apostrophes/quotes.

2024-07-10

• TECH Improve automated recovery for app permissions on restricted pages.

2024-06-12

• FIX Resolved issue where user titles applied while signing were not always saved for reuse on subsequent signatures.

2024-06-06

• IMPROVED Data Residency Improvement to add support for automated migration of pinned client sites between US and EU/DE environments

2024-03-11

• FEATURE Data Residency (Processing) Released for EU/DE regions in addition to US default location

2024-02-16

• FIX Resolved issue where the Administrator Action > Remove All Signatures may not complete if an expected signature data property was missing

2024-02-08

• FIX Resolved issue with application user accounts showing in the invite users list.

2024-01-24

• FIX Resolved issue with unicode titles blocking pin reset.

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