External Collaborators and Guest Users

Confluence Guest users are fully supported by eSign Document Management.

1. Guest Users can be invited as Reviewers and can Approve/Reject document reviews.

2. Guest Users can be assigned and can complete document training.

3. Guest Users can use their own Signing Pin and reset via email.

4. Guest Users will receive reminder emails on outstanding training.

See What can guests see and do in Confluence? | Confluence Cloud | Atlassian Support for more information on enabling Guests in Confluence.

Notes

• Confluence administrators will need to add/invite Guest Users to the cloud site. Once they are activated, those users will show up in the search user fields in Assign Reviewers/Assign Training.

• Signature records do not require guest user accounts to stay active. Guest user accounts can safely be deactivated after signing without losing any data.

• Guest users may not be Document Owners. They will also not have access to eSign reports or eSign Document Search.

• An Atlassian restriction is that Confluence Guest users are only permitted to have access to one space. It may be necessary to keep working copies and release copies intended for Guest users in the same space if they have to both Review and Train.