See https://support.esign-app.com for eSign Documentation and Support
User Notifications
eSign Documents will send email notifications to users for the following events:
Review Notifications
Document Review notifications will be send on the following events:
Event | Notified Users* |
|---|---|
Reviews Assigned | Owners, Reviewers |
Review Approved | Owners, Next Reviewer |
Review Rejected | Owners, Other Reviewers |
Review Line changed (e.g. reopened by Owner) | Owners, Reviewer |
Review Finalized | All Owners |
* Note that action confirmation messages are notified inline to the current user (e.g. within the eSign Document dialog) for the user performing the action; they will not receive an additional email notification. e.g. When I approve a revision I will not receive an email telling me I approved the revision.
Training Notifications
Document Training notifications will be sent on the following events:
Event | Notified Users* |
|---|---|
Training Assigned | Each Trainee |
Weekly Training Reminder | Each Trainee (Digest) Document Admins (Summary) |
Signing Pin Notifications
Event | Notified Users* |
|---|---|
Pin Reset | Single User |